The most valuable thing an org chart can do isn't hang on a wall. It's tell you who works where, who reports to whom, and — critically — when those things change. That's the data your access-provisioning process runs on.
When it's accurate and current, joiners get the right access on day one and leavers lose it the moment they're gone. When it's stale, people accumulate access they shouldn't have, and "who can touch what?" becomes a question nobody can answer confidently.
The manual provisioning tax
Here's how access provisioning works at most companies: a new hire starts. Their manager pings IT. IT creates accounts one by one — Google Workspace, Slack, GitHub, Jira, Figma, whatever the team uses. If the new hire is in engineering, they get GitHub. If they're in design, they get Figma. If they're in both... somebody guesses.
When someone moves teams, it's worse. Nobody files a ticket saying "I transferred from Marketing to Engineering." The old access lingers. The new access gets added piecemeal. Three months later, the former marketing coordinator still has admin access to the company's ad accounts.
The root cause is almost always the same: the org data IT is working from is out of date. The spreadsheet was last updated two reorgs ago. The HRIS export is a month old. Decisions get made against a picture of the company that no longer exists.
Start with a source of truth that's actually current
Your Google Workspace directory already knows who works at your company, their title, department, and manager. The problem is getting that into a form your team can act on — and keeping it current without manual upkeep.
That's what ChartPull does. It connects to Google Workspace with a single read-only permission and builds your org chart automatically. When someone joins, moves, or leaves in the directory, the next sync reflects it. There's no spreadsheet to maintain and nothing to update by hand.
ChartPull is read-only by design. It never writes to Google Workspace or to any of your other systems — it gives you the accurate, current view of your organisation that your provisioning and access-review processes consume.
Three ways an accurate org chart tightens provisioning
1. Onboarding from the real structure. When a new hire appears in your directory, they appear in ChartPull — in the right team, under the right manager, with their title and department. Provisioning from "what team are they actually on?" beats provisioning from a forwarded email.
2. Export the directory for your access reviews. ChartPull exports the full org to CSV — name, title, department, manager, dotted-line relationships, and any custom fields you've defined. Drop it into your access-review spreadsheet or hand it to your IGA tooling as the authoritative list of who's where. You can also tag people with custom fields (cost centre, system owner, security group) so the export carries exactly the attributes your provisioning logic keys off.
3. Review access against the current structure. Movers are the access-drift risk manual processes miss, because nobody files a ticket when they change teams. With an always-current org chart, your next access review reflects where everyone actually sits today — search or filter to the team in question, export the list, and check it against who still has access. Run that against the live directory each review cycle and the drift has nowhere to hide.
What ChartPull is — and isn't
ChartPull is the always-current, exportable source of truth for your org structure. It is not an identity provider and it does not push changes into your other systems — it's read-only on purpose, which is also why it's the simplest possible thing to trust with your directory data: one read-only scope, no write access, ever.
If your provisioning process is only as good as the org data feeding it, the highest-leverage fix is making that data correct and current. That's the part ChartPull handles.
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