Definitions of every term we use in ChartPull — in plain English.
Extra data columns you define yourself — like "Cost Centre", "Employee ID", or "Skills". Custom fields appear on employee profiles and in CSV exports.
A condensed version of the tree view with smaller cards, designed for larger organisations with 500+ employees.
An employee who reports directly to a specific manager. If Sarah manages Alex, Alex is Sarah's direct report.
A secondary reporting relationship — when someone works closely with a manager who isn't their official boss. For example, a designer who reports to the Design Director but also works closely with a Product Manager.
A group of employees working in the same function — like Engineering, Marketing, or Sales. Departments come from your Google Workspace directory.
A Google Workspace setting that lets ChartPull read your directory. Your Workspace admin enables this during installation.
An advanced org chart view powered by D3.js with pan, zoom, drag, and smooth animated transitions. Available with any paid license.
Google's suite of business tools (Gmail, Calendar, Drive, Admin Console). ChartPull reads your employee directory from Google Workspace to build your org chart.
The levels of authority in an organisation, from the CEO at the top down to individual contributors.
The number of levels between the CEO and the lowest-level employee. A "flat" org has fewer levels; a "tall" org has more.
A flat, searchable, sortable table of all employees. Great for quick lookups when you don't need the visual hierarchy.
The person an employee reports to. In ChartPull, manager relationships come from your Google Workspace directory.
A person you add to ChartPull by hand — contractors, temps, or pending hires who aren't in your Google Workspace directory yet.
A visual diagram that shows the structure of an organisation — who reports to whom, and how teams are arranged.
ChartPull is a one-time purchase (Starter $999, Business $2,499, Enterprise $4,999). All tiers include the same features; tiers differ only in the maximum number of employees. There are no subscriptions or add-ons.
The chain of managers from any employee up to the CEO. Also called the "reporting chain". Click any person in ChartPull to see their full reporting line.
The number of direct reports a manager has. A span of 5 means one manager supervises 5 people.
The process of pulling the latest employee data from your Google Workspace directory into ChartPull. Syncs happen automatically, but admins can trigger manual syncs.
A special URL that gives read-only access to your org chart without requiring a Google sign-in. Useful for board members or external consultants. Time-limited and revocable.
Your organisation's ChartPull account. Each Google Workspace domain gets one tenant. All users in your domain share the same tenant.
The default org chart layout showing a hierarchical tree with expandable/collapsible branches. Available on all plans.